Alta Heights Post Acute Reviews

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Get some of your questions answered as you read reviews about Alta Heights Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Alta Heights. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.1

134 reviews

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Profile photo of Spencer Jack
Spencer Jack on Google
15 days ago

Absolutely love this facility! Top to bottom, top notch!

Business response 14 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Skylar
27 days ago

Business response 24 days ago

Thank you for your kind feedback!
Profile photo of Elaine Graves
Elaine Graves on Google
27 days ago

Your therapy group is one of the best groups, not only team wise but excellent care. Kathryn, Nelson, Donna, Amber and CJ I have worked with but in observation all your team are excellent. I have not worked with Skylar, Linda, or Chuck very much but they too are great. Like I said they all work as a team, a great team. Stephanie is a great nurse, so organized and attentive. Amanda the CNA is the greatest. She never stops all day. She is attentive and is quick to assist you. Very professional, one of the best. She is very attentive when she gets here and when she leaves. The best on the day shift. Andrea CNA is also a good CNA, she too is very attentive and helpful, quick to help. Monetize CNA (at night) he is also very good, the best on night shift. He too, is very attentive, takes care of you, and he checks on you when he gets here and before he leaves. Being in healthcare, you notice and appreciate the care that you get and observe. For what it is, the experience here has been very good.

Business response 24 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of John Bogle
John Bogle on Google
35 days ago

Therapy services are great. I enjoyed working with Linda in Physical Therapy. Would recommend this facility if you need rehab after hospital stay

Business response 34 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Regina S
Regina S on Google
36 days ago

Business response 35 days ago

Thank you for your kind feedback!
Profile photo of Nellie Binkley
Nellie Binkley on Google
49 days ago

I had a wonderful experience here from start to finish. The admissions process was completely smooth and painless, which took away so much of the usual stress. Every staff member I encountered was kind and incredibly helpful, and the overall quality of care was excellent. I am especially thankful for Kelsey and Whitney. They went above and beyond to answer all of my questions and showed genuine kindness. I highly recommend this facility for their professionalism and compassionate care.

Business response 43 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Kathey Timmons
Kathey Timmons on Google
2 months ago

The facility is always clean and smells nice. The staff is friendly and personable

Business response 59 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Michelle Bryant
Michelle Bryant on Google
2 months ago

This is a Nursing Home (Rehab Center)

Business response 2 months ago

Thank you for your kind feedback!
Profile photo of Debbie Adams
Debbie Adams on Google
3 months ago

Everyone was very helpful

Business response 3 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Teresa Graves
Teresa Graves on Google
3 months ago

Very clean and kind staff

Business response 3 months ago

Thank you for your kind feedback!
Profile photo of Tony Christian
Tony Christian on Google
3 months ago

The Professional Manners is Great….

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Kendra Williams
Kendra Williams on Google
3 months ago

My grandma is here right now and it’s horrible. they made the price of single room 300 per day literally. The care is horrible my gram has a horrible rash that hasn’t been taken care of and a sore on her cheek that’s practically all the way through. I can’t wait till she can move.

Business response 3 months ago

We truly appreciate you taking the time to share your concerns. Please know that we take all feedback seriously and work to resolve any concerns that are communicated to us quickly. Caring for our residents with dignity, respect, and compassion is our top priority. We would love to get to connect with you directly to better understand your concerns and address them. Please reach out to us at (615) 859-6600 at your earliest convenience.
Profile photo of Dean Graves
Dean Graves on Google
3 months ago

My mother has been at the facility for a couple of days. The staff has been great so far, we will see how the next 2 months go because she will be recovering for at least the next 2 to 3 months.

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Mary Sanders
Mary Sanders on Google
4 months ago

I visited my uncle and was pleasantly surprised with how nice everyone was and the overall cleanliness.

Business response 4 months ago

Thank you for your kind feedback!
Profile photo of Marvin Eason
Marvin Eason on Google
4 months ago

Clean facility, staff was pleasant, professional and caring. Could use more staff personnel like most facilities that provide medical care due to lack of available staff ing personnel.

Business response 4 months ago

Hi, Marvin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Dotty Howington
Dotty Howington on Google
4 months ago

My father was at Alta Heights for 3 months. Very pleased with staff. Everyone was helpful and understanding. Highly recommend!

Business response 4 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Sonja Welch
Sonja Welch on Google
5 months ago

Business response 5 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Savannah Shepherd
Savannah Shepherd on Google
6 months ago

Alta Heights Post Acute is a great facility. The staff is extremely helpful, the CNAs are hardworking and compassionate, and the management keeps everything running smoothly. The cleanliness is top tier, and I felt very well taken care of the entire time. I have nothing but good things to say!

Business response 6 months ago

Hi, Savannah. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Kassi Smith
Kassi Smith on Google
6 months ago

The staff here is awesome! They do such a great job and on top of that are always so happy and kind. Overall great place, I definitely recommend!

Business response 6 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Renna Risby
Renna Risby on Google
6 months ago

Alta Heights is a wonderful place. The staff is very helpful and physical, occupational therapy is very caring.

Business response 6 months ago

Hi, Renna. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Joey Boney
Joey Boney on Birdeye
6 months ago

I’ve been very impressed with Alta Heights Post Acute. The staff is knowledgeable, caring, and attentive to detail. Bret plays a huge role in setting the tone—his commitment to quality care and strong communication makes a big impact. You can tell he genuinely wants the best for everyone involved!

Business response 6 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Twanta Chase
Twanta Chase on Google
6 months ago

I had the privilege of being helped with a loved one by an amazing CNA whom turned out to be the staffing coordinator Desiree. She was helpful, eager, and intentional. Her actions and help were much appreciated!

Business response 6 months ago

Hi, Twanta. Thank you so much for rating your experience with us so highly!
Profile photo of Yuli YESSENIA
Yuli YESSENIA on Google
6 months ago

One of the best places I have visited. Everyone is so friendly that I have to share just how caring and professional Desiree was to me and to the patients!

Business response 6 months ago

Hi, Yuli. Thank you so much for leaving us a stellar review!
Profile photo of georgeann holloway
georgeann holloway on Google
6 months ago

Very sweet people working here! Desiree was a huge help assisting me in locating my grandma’s room!

Business response 6 months ago

Hi, Georgeann. Your feedback is highly appreciated. Thank you for the review!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.