Alta Heights Post Acute Reviews

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Get some of your questions answered as you read reviews about Alta Heights Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Alta Heights. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.0

118 reviews

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Profile photo of Claire Henley
Claire Henley on Google
21 days ago

Victoria Henley is such a great admissions lady! Got a wonderful tour!

Business response 18 days ago

Hi, Claire. Thank you so much for rating your experience with us so highly!
Profile photo of Savannah Shepherd
Savannah Shepherd on Google
25 days ago

Alta Heights Post Acute is a great facility. The staff is extremely helpful, the CNAs are hardworking and compassionate, and the management keeps everything running smoothly. The cleanliness is top tier, and I felt very well taken care of the entire time. I have nothing but good things to say!

Business response 23 days ago

Hi, Savannah. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Kassi Smith
Kassi Smith on Google
25 days ago

The staff here is awesome! They do such a great job and on top of that are always so happy and kind. Overall great place, I definitely recommend!

Business response 23 days ago

Thank you for the positive review! We appreciate the support.
Profile photo of Renna Risby
Renna Risby on Google
25 days ago

Alta Heights is a wonderful place. The staff is very helpful and physical, occupational therapy is very caring.

Business response 23 days ago

Hi, Renna. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Joey Boney
Joey Boney on Birdeye
25 days ago

I’ve been very impressed with Alta Heights Post Acute. The staff is knowledgeable, caring, and attentive to detail. Bret plays a huge role in setting the tone—his commitment to quality care and strong communication makes a big impact. You can tell he genuinely wants the best for everyone involved!

Business response 23 days ago

Thank you for the positive review! We appreciate the support.
Profile photo of Twanta Chase
Twanta Chase on Google
25 days ago

I had the privilege of being helped with a loved one by an amazing CNA whom turned out to be the staffing coordinator Desiree. She was helpful, eager, and intentional. Her actions and help were much appreciated!

Business response 23 days ago

Hi, Twanta. Thank you so much for rating your experience with us so highly!
Profile photo of Yuli YESSENIA
Yuli YESSENIA on Google
25 days ago

One of the best places I have visited. Everyone is so friendly that I have to share just how caring and professional Desiree was to me and to the patients!

Business response 23 days ago

Hi, Yuli. Thank you so much for leaving us a stellar review!
Profile photo of georgeann holloway
georgeann holloway on Google
26 days ago

Very sweet people working here! Desiree was a huge help assisting me in locating my grandma’s room!

Business response 25 days ago

Hi, Georgeann. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Steve Karponai
Steve Karponai on Google
26 days ago

Business response 25 days ago

Hi, Steve. Thank you so much for leaving us a stellar review!
Profile photo of Susie Powers
Susie Powers on Google
28 days ago

Business response 25 days ago

Hi, Susie. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Angie Wilson
Angie Wilson on Google
28 days ago

Heather is truly a knowledgeable person! Great customer service!!!

Business response 25 days ago

Hi, Angie. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Lisa O'Neal
Lisa O’Neal on Google
28 days ago

Business response 25 days ago

Hi, Lisa. Thank you so much for rating your experience with us so highly!
Profile photo of Lynda Gamroth
Lynda Gamroth on Google
28 days ago

Excellent place! Excellent staff!

Business response 25 days ago

Hi, Lynda. We are thrilled to learn that you had a positive experience with us!
Profile photo of DeAndrea Davis
DeAndrea Davis on Google
30 days ago

Nice facility and Desiree does an amazing job keeping the facility well staffed!

Business response 30 days ago

Thank you for the positive review! We appreciate the support.
Profile photo of Anabelle Marie
Anabelle Marie on Google
31 days ago

Desiree is a great staffing coordinator, she makes sure the building is FULLY staffed. This is beneficial for us as staff as well our residents. Thankful for all she does!

Business response 30 days ago

Hi, Anabelle. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Steve Scarborough
Steve Scarborough on Google
32 days ago

Business response 30 days ago

Hi, Steve. Thank you so much for rating your experience with us so highly!
Profile photo of Mandy Rose
Mandy Rose on Google
32 days ago

Lori Schroeder at Alta Heights Post Acute is a wonderful leader who consistently demonstrates compassion, professionalism, and a strong commitment to patient care. Lori creates a supportive environment for both patients and staff, ensuring high standards are maintained while also fostering teamwork and respect. Her dedication and attention to detail truly set her apart.

Profile photo of Peyton Newman
Peyton Newman on Google
32 days ago

Heather is a great employee, and always kind. Definitely makes the place more welcoming!! ♥️

Profile photo of Lori Alguire
Lori Alguire on Google
35 days ago

Heather in admissions was wonderful!

Profile photo of LadyD 0608
LadyD 0608 on Google
35 days ago

Nice facility. The staff was nice and one named Desiree was especially upbeat and attentive. People often underestimate how far a smile goes and how much healing ability a laugh brings. 😃

Profile photo of Jake Reeve
Jake Reeve on Google
36 days ago

Alta Heights Post Acute truly goes above and beyond when it comes to patient care. Bret provided exceptional service, building a genuine and heartfelt connection with our grandmother that meant so much to our family. He took the time to learn about her love for Disney pickles and even went out of his way to track them down here in Tennessee—something that brought her so much joy. That level of compassion, attention to detail, and personal care is rare. We’re incredibly grateful for everything Bret and the team have done!

Business response 36 days ago

Hi, Jake. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Robert Malloy
Robert Malloy on Google
37 days ago

Heather Robert’s (Admissions) thank you for being so kind on the phone, and answering all my questions. Great staff and great care for the patients you serve!

Business response 36 days ago

Thank you for the positive review! We appreciate the support.
Profile photo of Jan Dahlson
Jan Dahlson on Google
37 days ago

My sisters and I have been on a journey to find a facility for our mother. I had to share that coming across Alta Heights was delightful. The facility was clean and lovely. The staff members were so nice and friendly and very accommodating and left us very comfortable knowing that our Mom will be in good hands and we just wanted to thank them.

Business response 36 days ago

Hi, Jan. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Quinn Renner
Quinn Renner on Google
37 days ago

This nursing home has exceeded expectations with its warm, professional, and genuinely caring environment. Bret was very kind and compassionate, treating residents with dignity and attention to individual needs.

Business response 36 days ago

Hi, Quinn. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Branden Lang
Branden Lang on Google
37 days ago

It was a difficult decision to move my grandma out of her home of 50 years, but now that she’s settled in, she truly loves living at Alta Heights. The facility is clean and welcoming, and she’s always raving about how comfortable and safe she feels after living alone for so long. Bret is a wonderful representative of the facility, patient, thoughtful, and kind, and it’s clear he genuinely cares about the residents. Our family is very grateful for the care and compassion she receives at Alta Heights!

Business response 36 days ago

Hi, Branden. We are thrilled to learn that you had a positive experience with us!

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