Alta Heights Post Acute Reviews

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Get some of your questions answered as you read reviews about Alta Heights Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Alta Heights. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.0

120 reviews

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Profile photo of Mary Sanders
Mary Sanders on Google
14 days ago

I visited my uncle and was pleasantly surprised with how nice everyone was and the overall cleanliness.

Business response 13 days ago

Thank you for your kind feedback!
Profile photo of Marvin Eason
Marvin Eason on Google
25 days ago

Clean facility, staff was pleasant, professional and caring. Could use more staff personnel like most facilities that provide medical care due to lack of available staff ing personnel.

Business response 22 days ago

Hi, Marvin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Dotty Howington
Dotty Howington on Google
31 days ago

My father was at Alta Heights for 3 months. Very pleased with staff. Everyone was helpful and understanding. Highly recommend!

Business response 29 days ago

Thank you for the positive review! We appreciate the support.
Profile photo of Sonja Welch
Sonja Welch on Google
2 months ago

Business response 50 days ago

Thank you for the positive review! We appreciate the support.
Profile photo of Savannah Shepherd
Savannah Shepherd on Google
3 months ago

Alta Heights Post Acute is a great facility. The staff is extremely helpful, the CNAs are hardworking and compassionate, and the management keeps everything running smoothly. The cleanliness is top tier, and I felt very well taken care of the entire time. I have nothing but good things to say!

Business response 3 months ago

Hi, Savannah. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Kassi Smith
Kassi Smith on Google
3 months ago

The staff here is awesome! They do such a great job and on top of that are always so happy and kind. Overall great place, I definitely recommend!

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Renna Risby
Renna Risby on Google
3 months ago

Alta Heights is a wonderful place. The staff is very helpful and physical, occupational therapy is very caring.

Business response 3 months ago

Hi, Renna. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Joey Boney
Joey Boney on Birdeye
3 months ago

I’ve been very impressed with Alta Heights Post Acute. The staff is knowledgeable, caring, and attentive to detail. Bret plays a huge role in setting the tone—his commitment to quality care and strong communication makes a big impact. You can tell he genuinely wants the best for everyone involved!

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Twanta Chase
Twanta Chase on Google
3 months ago

I had the privilege of being helped with a loved one by an amazing CNA whom turned out to be the staffing coordinator Desiree. She was helpful, eager, and intentional. Her actions and help were much appreciated!

Business response 3 months ago

Hi, Twanta. Thank you so much for rating your experience with us so highly!
Profile photo of Yuli YESSENIA
Yuli YESSENIA on Google
3 months ago

One of the best places I have visited. Everyone is so friendly that I have to share just how caring and professional Desiree was to me and to the patients!

Business response 3 months ago

Hi, Yuli. Thank you so much for leaving us a stellar review!
Profile photo of georgeann holloway
georgeann holloway on Google
3 months ago

Very sweet people working here! Desiree was a huge help assisting me in locating my grandma’s room!

Business response 3 months ago

Hi, Georgeann. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Steve Karponai
Steve Karponai on Google
3 months ago

Business response 3 months ago

Hi, Steve. Thank you so much for leaving us a stellar review!
Profile photo of Susie Powers
Susie Powers on Google
3 months ago

Business response 3 months ago

Hi, Susie. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Angie Wilson
Angie Wilson on Google
3 months ago

Heather is truly a knowledgeable person! Great customer service!!!

Business response 3 months ago

Hi, Angie. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Lisa O'Neal
Lisa O’Neal on Google
3 months ago

Business response 3 months ago

Hi, Lisa. Thank you so much for rating your experience with us so highly!
Profile photo of Lynda Gamroth
Lynda Gamroth on Google
3 months ago

Excellent place! Excellent staff!

Business response 3 months ago

Hi, Lynda. We are thrilled to learn that you had a positive experience with us!
Profile photo of DeAndrea Davis
DeAndrea Davis on Google
3 months ago

Nice facility and Desiree does an amazing job keeping the facility well staffed!

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Anabelle Marie
Anabelle Marie on Google
3 months ago

Desiree is a great staffing coordinator, she makes sure the building is FULLY staffed. This is beneficial for us as staff as well our residents. Thankful for all she does!

Business response 3 months ago

Hi, Anabelle. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Steve Scarborough
Steve Scarborough on Google
3 months ago

Business response 3 months ago

Hi, Steve. Thank you so much for rating your experience with us so highly!
Profile photo of Mandy Rose
Mandy Rose on Google
3 months ago

Lori Schroeder at Alta Heights Post Acute is a wonderful leader who consistently demonstrates compassion, professionalism, and a strong commitment to patient care. Lori creates a supportive environment for both patients and staff, ensuring high standards are maintained while also fostering teamwork and respect. Her dedication and attention to detail truly set her apart.

Profile photo of Peyton Newman
Peyton Newman on Google
3 months ago

Heather is a great employee, and always kind. Definitely makes the place more welcoming!! ♥️

Profile photo of Lori Alguire
Lori Alguire on Google
3 months ago

Heather in admissions was wonderful!

Profile photo of LadyD 0608
LadyD 0608 on Google
3 months ago

Nice facility. The staff was nice and one named Desiree was especially upbeat and attentive. People often underestimate how far a smile goes and how much healing ability a laugh brings. 😃

Profile photo of Jake Reeve
Jake Reeve on Google
3 months ago

Alta Heights Post Acute truly goes above and beyond when it comes to patient care. Bret provided exceptional service, building a genuine and heartfelt connection with our grandmother that meant so much to our family. He took the time to learn about her love for Disney pickles and even went out of his way to track them down here in Tennessee—something that brought her so much joy. That level of compassion, attention to detail, and personal care is rare. We’re incredibly grateful for everything Bret and the team have done!

Business response 3 months ago

Hi, Jake. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Robert Malloy
Robert Malloy on Google
3 months ago

Heather Robert’s (Admissions) thank you for being so kind on the phone, and answering all my questions. Great staff and great care for the patients you serve!

Business response 3 months ago

Thank you for the positive review! We appreciate the support.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.